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Has anybody else had a tough time explaining the value and purpose of Twitter to your non-Twittering friends, clients or colleagues?
After writing several lengthy emails, I threw all my best examples and links into a single message. My “Twitter explained” boilerplate is the result.

Despite the popularity and widespread adoption of social tools, there’s little agreement when it comes to matters of our individual terms of use. Without a collective social contract for social media, many of us are left wondering: How do I define my own social policy? Until now, corporate social media developers are defining those policies [...]

About a month ago I created a short Twitter survey. The idea for this survey emerged out of discussions about using Twitter in learning environment and the varied responses I received from students and educators. This inspired me to capture and share these responses in hopes that we might, collectively, demystify this weird new moment [...]

I created the following scorecard for small publications and organisations in order to help them assess the absence or presence of social media on their site. Here are the questions. You can dowload the scorecard to calculate the results social_media_scorecard [PDF]
1. How social is your site?
Rate your site features following social media (2 points [...]